Privacy Policy

1. Introduction

BONDED Healthcare ("we", "our", or "us") is operated by Kenzoku Digital Ltd, registered in England and Wales. We are committed to protecting your personal information and your right to privacy.

This Privacy Policy describes how we collect, use, and share your personal information when you use our domiciliary care management platform.

2. Data We Collect

We collect the following types of data:

• Account Information: Name, email, phone number, company details
• Service User Data: Care plans, visit records, medication logs (processed on behalf of care agencies)
• Usage Data: How you interact with our platform
• Technical Data: IP address, browser type, device information

3. How We Use Your Data

We use your data to:

• Provide and maintain our services
• Process care delivery and compliance reporting
• Communicate with you about our services
• Improve our platform and develop new features
• Comply with legal obligations

4. Data Residency

UK Customers: All your data is stored exclusively in UK-based AWS data centers (London region). Your data never leaves British soil.

5. GDPR Compliance

We are fully compliant with the General Data Protection Regulation (GDPR). You have the right to:

• Access your personal data
• Rectify inaccurate data
• Request deletion of your data
• Object to processing
• Data portability
• Withdraw consent

6. Data Security

We protect your data using:

• AES-256 encryption for data at rest
• TLS 1.3 for data in transit
• Role-based access control (RBAC)
• Complete audit logging
• Regular security audits and penetration testing

7. Contact Us

For any privacy-related questions or to exercise your rights, contact us at:

Email: privacy@bonded.healthcare