Complete Care Management Platform
Every feature you need to run a modern domiciliary care agency - everything you need to deliver outstanding, person-centred care.
🛡️ Key Differentiator
Inspection-Ready in Minutes, Not Hours
When inspectors arrive (often unannounced), generate your complete Inspector Pack at the click of a button. Real-time compliance tracking across all UK & Ireland regulators means you're always prepared.
- Real-time Inspection Readiness Score
- Inspector Pack Generator
- Proactive compliance alerts
CQC Readiness Score92%
âś“Staff DBS checks valid
âś“Care plans current
âś“Audit trail complete
⚠️1 training cert expiring
✨ Featured Innovation
AI Smart Documentation™
Document care in seconds, not minutes. Just speak naturally—BONDED's AI understands, matches medications, and creates compliant records automatically.
- Dramatic reduction in documentation time
- High accuracy medication matching
- Significant reduction in documentation errors
🎤
Carer speaks:
"Margaret's morning tablets"
đź§
AI matches:
Margaret Smith + Amlodipine 5mg
âś“
Documented:
Complete audit trail
Scheduling & Route Optimisation
Automated rota generation with Smart Auto Scheduling (scores on skills 40%, location 40%, availability 20%)
Flexible time windows — configure visit types with time windows instead of fixed times (e.g., Breakfast 06:30-10:00, Bedtime 20:00-23:00)
Skills-based scheduling with certification matching
Carer availability pattern integration
Leave calendar with team capacity visualization
Care pattern templates for recurring visits
Geographic clustering for efficient routes
Google Maps integration for route optimisation
Real-time schedule updates and notifications
Conflict detection and resolution
Gantt-view scheduling interface
Shift swap and leave management
Automatic mileage calculation (optional — can be enabled based on your agency's policy)
Visit Management
GPS check-in/check-out with location verification (confirms carers are at the service user's home)
Task checklists per visit
Observations and care notes
Photo documentation with timestamps
Voice-to-text logging (BONDI Assistant)
Offline capability for field use
Visit confirmation and alerts
Late/missed visit notifications
Secure Team Messaging
Replace WhatsApp with GDPR-compliant messaging — secure, auditable communication built into the platform
Direct messages — 1:1 secure conversations between office staff, team leaders, and carers without personal phone numbers
Team channels — each team gets a secure group channel with full audit trail and instant access revocation
Office broadcasts and announcements — send policy updates, weather warnings, or notices to all staff or specific teams
Acknowledgement tracking (CQC audit-ready) — mark critical messages as "requires acknowledgement" with exportable reports
Photo sharing — carers can securely share images (wound photos, home hazards) with team leaders for clinical advice
Real-time delivery — messages arrive instantly with no delays
Offline message queuing — messages queue in poor signal areas and send when connectivity returns
Automatic access control — messaging access revoked immediately when staff leave your agency
Full audit trail — every message logged with timestamp, sender, and read status for compliance reviews
Care Planning
Digital care plans with version history (track changes over time)
Carer confirmation tracking
Complete audit trail
Inspection-ready documentation
Risk assessments integration
Care plan reviews and updates
Family portal access
Medication Management (MARS)
Digital MARS sheets
Medication administration logging (for care workers)
PRN (as needed) tracking
Controlled drug support with secure dual sign-off
Safeguarding alerts for missed doses
Medication reviews
Incident Reporting
Body map documentation
Automatic alerts to managers when issues need attention
Safeguarding integration
Regulatory notification automation
Incident analysis and trending
Manager review and sign-off
AI & Predictive Features
BONDI Assistant (conversational AI)
AI Smart Documentation - dramatically faster visit documentation
AI-assisted leave approval with capacity analysis (managers retain final approval)
Team coverage pre-check (80% threshold)
Leave decision confidence scoring (how certain the system is about its recommendations)
Overlapping leave detection
Advance notice validation (14-day rules)
Burnout risk detection for carers
Service user deterioration alerts
Shift fill predictions
Training gap identification
Smart scheduling recommendations
Ask questions in plain English
Reports & Regulatory Compliance
Real-time Inspection Readiness Score (90-100% = Ready, 70-89% = Requires Improvement)
Inspector Pack generator for CQC, RQIA, HIS, CIW, HIQA
Comprehensive report categories: Compliance, Visits, Staff, Service Users, Financial, Operational
Proactive compliance alerts (certifications expiring, care plans overdue)
Complete audit trail for all system actions
Incident & safeguarding log with regulatory notification automation
Staff compliance tracking (DBS checks, training certifications)
Medication administration records (MARS) with error tracking
Visit completion and punctuality reports
Staff hours worked and mileage claims
Care plan currency and review status monitoring
Automated statutory notifications
GDPR data management tools
UK & Ireland regulatory compliance (CQC, RQIA, HIS, CIW, HIQA)
Quality assurance workflows
Financial Automation
Mileage claims with AI recommendations (manager approval required)
PPE request management
Invoice generation
Payment processing (Stripe)
Expense management
Financial reporting
Workforce Management
Role-based access control (RBAC)
Team structure and reporting lines
Skills management with customisable skill categories
Certification tracking with expiry alerts
Proficiency level monitoring (Basic, Competent, Advanced, Expert)
Certificate verification and reference numbers
Leave management (Annual, Sick, Compassionate, and more)
Holiday tracking (including days carried over from previous year)
Half-day leave support
Leave calendar and team capacity visualization
Weekly availability patterns and time slots
Carer availability checking for scheduling
Max hours per day settings
Visit type definitions (Morning, Lunch, Tea, Beds, Day Sit, Night Sit, Overnight, Live-in)
Care patterns with preferred carer assignments
Achievement tracking
Service user wellness trends
Training and certification management
Communication tools
Staff directory and profiles
Family Portal (Next of Kin)
Keep families informed with SMS notifications
Secure family app access (coming soon)
Care updates and notes
Service user wellbeing trends
Peace of mind dashboard
Security & Compliance Built-In
Healthcare Compliance
- • UK & Ireland regulatory-ready (CQC, RQIA, HIS, CIW, HIQA)
- • GDPR compliant
Data Security
- • AES-256 encryption
- • UK & Ireland data residency
- • Security best practices
Access Control
- • Role-based permissions
- • Complete audit trails
- • Session management
Ready to See BONDED in Action?
Start your 30-day free trial and experience the complete platform. No credit card required.